Terms of Service

Last updated: April 16, 2026

These Terms of Service (the "Terms") are a binding agreement between you and LetsMap ("LetsMap", "we", "us", "our"), which operates the LetsMap application and website (the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

Heads up: Sections 9 (Disclaimer) and 10 (Limitation of Liability), and Section 13 (Dispute Resolution — Arbitration & Class-Action Waiver) affect your legal rights. Read them.

1. The Service

LetsMap is a personal calibration-tracking tool that lets you record expectations, later record outcomes, and review how your confidence aligned with reality. The Service is provided for personal self-reflection only. It is not financial, medical, legal, psychological, or professional advice of any kind.

2. Eligibility & your account

You must be at least 13 years old to use the Service. If you are between 13 and 16 in the EU/EEA, you must have parental consent.
You are responsible for all activity under your account and for keeping your password secret.
One human, one account. You may not sell, share, or transfer your account without our written consent.
You agree to provide accurate information and to keep it up to date.
We may refuse service, suspend, or terminate any account at any time at our discretion, especially for violations of these Terms.

3. Acceptable use

You agree not to:

Use the Service to violate any law or third-party right (including intellectual property, privacy, or publicity rights).
Upload malicious code, attempt to breach the Service, probe for vulnerabilities without authorization, or bypass usage limits.
Scrape, reverse-engineer, or create derivative works from the Service except as permitted by applicable law.
Use the Service to harass, harm, defame, or impersonate any person, or to post content that is illegal, obscene, or infringing.
Resell the Service, sub-license it, or use it to build a competing product.

4. Your content

You retain ownership of everything you enter into LetsMap ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and transmit Your Content solely to operate and improve the Service for you. We do not claim ownership of Your Content and we do not sell it.

You represent that you have the right to post Your Content and that doing so does not violate any third-party right. You are responsible for Your Content.

5. Plans, billing, and refunds

Some features are free; others require a paid plan. Pricing is displayed on the site. Taxes are your responsibility where applicable.
Paid subscriptions renew automatically until cancelled. You can cancel anytime from your account; cancellation takes effect at the end of the current billing period.
Except where required by law, fees are non-refundable. We may offer discretionary refunds.
Billing is processed by Stripe. You agree to Stripe's terms.
We may change prices with at least 30 days' notice. Material changes take effect on your next renewal.

6. Communications

By creating an account you agree to receive service-related emails (password resets, security notices, receipts). Marketing and optional emails (digest, nudges, reminders) are opt-in and can be disabled at any time one-click from any email footer or in Settings → Email notifications. We comply with the US CAN-SPAM Act and the EU ePrivacy Directive.

7. Third parties

The Service may link to or integrate third-party services (e.g. Stripe, email providers). We are not responsible for third-party content or practices. Your use of those services is governed by their terms.

8. Intellectual property & DMCA

The Service, including its source code, design, copy, and trademarks, is owned by LetsMap or its licensors. You receive only the limited right to use the Service per these Terms.

If you believe content on the Service infringes your copyright, send a DMCA notice to support@letsmap.me including: (i) your signature, (ii) the work infringed, (iii) the URL of the infringing material, (iv) your address and phone, (v) a good-faith statement, and (vi) a statement under penalty of perjury that the information is accurate and you are authorized to act.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, OR ERROR-FREE. LETSMAP IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE, AND YOU SHOULD NOT RELY ON IT FOR DECISIONS WITH LEGAL, FINANCIAL, MEDICAL, OR SAFETY CONSEQUENCES.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LetsMap AND ITS OWNERS, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION; OR FOR ANY DAMAGES EXCEEDING, IN THE AGGREGATE, THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $100.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages; in those jurisdictions the above limitations apply to the fullest extent permitted by law.

11. Indemnification

You will defend, indemnify, and hold harmless LetsMap from and against any claim, loss, damage, or expense (including reasonable attorneys' fees) arising out of or related to (a) Your Content, (b) your use of the Service in violation of these Terms or of law, or (c) your infringement of any third-party right.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account at any time, with or without notice, for any breach of these Terms or for conduct we reasonably believe could harm us, other users, or third parties. On termination, Sections 4, 8, 9, 10, 11, 13, and 14 survive.

13. Dispute resolution — informal resolution, arbitration, class-action waiver

Talk to us first. Before filing anything, email support@letsmap.me describing the dispute and a proposed resolution. We'll try in good faith to resolve it within 60 days.

Binding arbitration. If we can't resolve the dispute informally, you and we agree that any controversy or claim arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in New York County, New York (or remotely, at your option), and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS PROCEEDING. If this waiver is found unenforceable, then the entirety of Section 13 is null and void, but the rest of these Terms remain in force.

Opt-out. You may opt out of this arbitration agreement by emailing support@letsmap.me within 30 days of creating your account with the subject line "Arbitration Opt-Out". Opting out doesn't affect any other provision of these Terms.

Exceptions. Either party may bring a claim in small claims court, or seek injunctive relief for intellectual-property infringement or unauthorized access to the Service, without first going to arbitration.

14. Governing law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 13. For any dispute not subject to arbitration (e.g. injunctive relief), the parties submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

15. Changes

We may update these Terms. If we make material changes, we will notify you by email or by posting a notice on the Service at least 14 days before the new Terms take effect. Your continued use after the effective date constitutes acceptance.

16. Miscellaneous

Entire agreement. These Terms plus our Privacy Policy are the entire agreement between you and us regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our consent; we may assign them without restriction (e.g. to a successor entity).
Force majeure. Neither party is liable for delays caused by events outside its reasonable control.
Contact. support@letsmap.me